Refund policy

Thank you for shopping with us! Please review our policy carefully before placing your order.

Cancellations

Cancellations are accepted within 24 hours of purchase for a full refund.
To request a cancellation, please contact us within 24 hours of placing your order. Once 24 hours have passed, we begin processing your order and it can no longer be canceled.
Returns & Exchanges
Due to hygiene and safety reasons, we do not accept returns or exchanges once an order has shipped.
All press-on nails and jewelry are final sale.

Refunds

Refunds are only issued if:
The cancellation request is made within 24 hours of purchase
The order has not yet been shipped
Once an order has shipped, it is no longer eligible for a refund.
If you’d like, I can also create:
• A softer, more customer-friendly tone
• A stricter legal-style version
• Or one branded to match your luxury nail business vibe 
You can always contact us for any return question at pressedaddict.shop@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at pressedaddict.shop@gmail.com.